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Privacy Policy

Bitware Technologies Pvt Ltd · Last updated:

Quick Office is a brand of Bitware Technologies Pvt Ltd (“Quick Office”, “we”, “us”, “our”). This Privacy Policy explains what personal data we collect through this website, why we collect it, how we use and protect it, and the choices and rights you have. It applies to this website, the Book Office Tour form, the contact form and the emails and messages that follow from them.

We process personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and the rules made under them. By using this website or submitting a form, you acknowledge that you have read this policy.

1. Personal data we collect

Information you give us

  • Contact details: your full name, company name, work email address, mobile number and preferred contact method.
  • Tour and office requirement: the type of office you want to see, preferred location, team size, preferred tour date and time, and any other details you choose to share, such as facilities, move-in timeline or budget.
  • Messages: anything you write to us through the contact form, by email or on WhatsApp.

Please do not include sensitive personal data (such as financial account details, health information or government ID numbers) in our forms. We do not need it to respond to your enquiry.

Information collected automatically

  • Technical data: your IP address, browser and device type, pages visited, the page you submitted a form from, and the date and time of your visit. Our web server records this in standard logs, and our form handler records your IP address with each submission to protect against spam and abuse.
  • Cookies and similar storage: see section 7.

2. Why we use your personal data

  • To arrange and confirm your office tour, and to respond to your enquiry.
  • To contact you by phone, WhatsApp or email about your tour, suitable offices and proposals.
  • To send you an acknowledgment email confirming we have received your request.
  • To understand demand for offices in different cities and localities and to plan our office locations. Where we use your data for this, we use it in aggregate wherever possible.
  • To keep records of enquiries and our communications with you.
  • To keep this website secure, prevent spam and misuse, and fix technical problems.
  • To comply with applicable law and respond to lawful requests from authorities.

We process your data on the basis of the consent you give when you submit a form, and for legitimate uses permitted by law. We do not sell your personal data and we do not use it for automated decision-making.

3. Marketing communications

We will contact you about the tour or enquiry you submitted. We will only send you other marketing communications if you have agreed to receive them, and you can opt out at any time by replying “unsubscribe” to an email or by writing to info@quickoffice.in.

4. Who we share your data with

We share personal data only where needed for the purposes above:

  • Service providers who help us operate, under contract and only for our purposes: our website hosting provider; Brevo (Sendinblue SAS), which delivers our website emails; and email and business software we use to manage enquiries.
  • Office partners: some Quick Office offices are provided together with property owners and workspace operators who partner with us. To arrange your tour and offer you an office, we may share the relevant parts of your request (for example, location, team size and tour date) with them. We share your contact details with them only where needed to arrange your tour or with your agreement.
  • Messaging platforms: if you contact us on WhatsApp, your messages are handled by WhatsApp (Meta) under its own terms and privacy policy.
  • Authorities and advisers: where required by law, to enforce our terms, or to protect the rights, safety or property of Quick Office, our customers or others; and with our professional advisers under a duty of confidentiality.
  • Business transfers: if Bitware Technologies Pvt Ltd is involved in a merger, acquisition or sale of assets, personal data may be transferred as part of that transaction, subject to this policy.

5. Content loaded from other services

To display this website, your browser loads fonts from Google Fonts (Google LLC) and some photographs from Unsplash. When it does, these services receive your IP address and basic browser information, as with any website request. They process this under their own privacy policies.

6. Where your data is stored

Your data is stored on our hosting provider's servers and in the systems of the service providers listed above, some of which may be located outside India. Where data is transferred outside India, we do so in accordance with the DPDP Act and any restrictions notified by the Government of India, and we take reasonable steps to ensure it remains protected.

7. Cookies and similar technologies

We use a small number of cookies and similar browser storage:

  • Necessary: remember your cookie choice and help forms work (for example, carrying the location you chose on one page into the Book Office Tour form). These are always on.
  • Analytics (optional): help us understand how the website is used, such as which pages are visited. These are set only if you accept them.
  • Marketing (optional): help us measure and improve our advertising. These are set only if you accept them.

When you first visit, you can accept all, reject all or choose categories. Your choice is stored for 6 months. You can change it at any time using the Cookie settings link in the footer, or by clearing cookies in your browser.

8. How long we keep your data

We keep tour request, enquiry and contact information for as long as needed to respond to you and manage our relationship, and for up to 24 months after our last interaction with you, unless a longer period is required by law (for example, for tax, accounting or legal records) or you become a customer, in which case your data is kept for the duration of our contract and the period required afterwards. We then delete or anonymise it. Server logs are kept for a shorter period for security purposes.

9. How we protect your data

We use reasonable security practices and procedures to protect personal data, including encrypted connections (HTTPS) where available, restricted access to form submissions and settings, and contracts with service providers that require them to protect your data. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the authorities of a personal data breach where the law requires.

10. Your rights

Subject to applicable law, you have the right to:

  • ask for a summary of the personal data we hold about you and how we process it;
  • ask us to correct, complete or update inaccurate or incomplete data;
  • ask us to erase your data where it is no longer needed for the purpose it was collected for, unless we must keep it by law;
  • withdraw your consent at any time (this does not affect processing already carried out);
  • nominate another person to exercise your rights in the event of your death or incapacity; and
  • raise a grievance with us, and if it is not resolved, with the Data Protection Board of India.

If you are visiting from outside India, for example from the European Union or the United Kingdom, you may have similar rights under your local law, and we will respond to your request in line with those rights where they apply.

To exercise any of these rights, email info@quickoffice.in from the address you used with us. We may need to verify your identity before acting on a request, and we will respond within the time required by law.

11. Grievance Officer

If you have any question, concern or complaint about how we handle your personal data, please contact our Grievance Officer:

Grievance Officer, Bitware Technologies Pvt Ltd
Email: info@quickoffice.in

We will acknowledge your grievance promptly and aim to resolve it within 30 days.

12. Children

This website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal data from anyone under 18. If you believe a child has given us personal data, please contact us and we will delete it.

13. Links to other websites

This website may link to other websites and services, such as WhatsApp. We are not responsible for their content or privacy practices, so please read their policies.

14. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Where changes are significant, we will take reasonable steps to let you know.

15. Contact us

Bitware Technologies Pvt Ltd
Email: info@quickoffice.in